Privacy statement

Last updated: 5 Apr 2023


We respect the General Data Protection Regulations (GDPR) and our policy explains how we collect and treat any information you give us. We aim to provide clear and understandable language without any confusing legal jargon. Our policy covers:

  • Why we value your privacy
  • How we collect information
  • What information we hold
  • Where we store your information
  • What we use your information for
  • Who’s responsible for your information at our company
  • Who has access to information about you
  • The steps we take to keep your information private
  • How to complain
  • Changes to the policy

Why we value your privacy:

We value your privacy and are committed to keeping your personal and business information safe. We ask for only the minimum amount of information necessary and never use your personal information for any purpose other than the one for which you provided it. We will only share your information if required by law.

How we collect information:

We collect contact information, such as your name, email address, and phone number when you contact us through our website. We don’t use cookies or scripts to track your internet activity or analytics. We only collect your email address and we ask for your account and contact information when you hire or buy something from us. If we receive your contact information from one of our partners, we protect it in the same way as if you provided it to us directly.

What information we hold:

When you contact us, we collect your name, email address, phone number, social media username, and company name (if provided). If you do business with us, we also collect your business name and bank details and keep records of invoices and payments.

Where we store your information:

We store your information in our Customer Relationship Management (CRM) software and Freeagent our accounts software, which we chose for their security features.

What we use your information for:

We may occasionally use your contact information to email or phone you about our products and services, but we will not contact you again if you ask us not to. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your data at USDC:

Our Chief Designer, Ben Usher Smith, is responsible for the security of your information. You can contact them if you have any concerns about the information we store by email at or by phone on 0798 521 6755.

Who has access to information about you:

Only the people who need access to your information have it. Our management team has access to everything you’ve provided, but individual employees have access only to what they need to do their job.

The steps we take to keep your information private:

We restrict access to third-party services and store passwords in an encrypted password manager. We use different, randomly generated passwords for each service and remove passwords from our systems when they are no longer needed. Our computers and mobile devices are encrypted and protected by passcodes or fingerprint/facial recognition.

How to complain:

If you have any concerns about how we handle your privacy, please contact Ben Usher Smith at

Changes to the policy:

If we make any changes to this policy, they will become effective immediately upon publication on our website.